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- Internet / Intranet Web Portal >
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Internet is a good media to publish messages and collect customers feedbacks effectively and efficiently. With a well designed and structure web portal, business promotion and company image can be directly interacted with the massive and right customer segmentation. Instant responses shall be received for your business and services to be launched on the market at the right time, right place, right cost and right target customers.
Intranet can also be a good idea of internal communication channel. The company mission, vision and business opportunities can be directly delivered to the employee from time to time. This improves the bidirectional (top-down or bottom-up) communication channels.
We have experience of designing, building, implementing and even consulting service of a good Internet from your company mission and vision. Accompanying with our Content Management System (CMS), you can change the looks and feels and publish your latest information onto Internet in order to keep it fresh.
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Content Management System (CMS) >
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Content Management System (CMS) is an enterprise grade software package that manages and facilitates the collaborative resources within a company in this rapidly-evolving environment. With a clear business goal, CMS shall able to accelerate your business effectively and help you to receive the business responses at the minimum costs.
CMS consists of FIVE systems, which are:
Collection System
- collects, classifies and defines data for easy retrieval and management
Management System
- assigns the roles, rights and updating schedule of the classified data and then manage the workflow
Publishing System
- publishes the information to the public according to the pre-defined schedule and approval process
Workflow System
- ensures the processes of the data collection, data storage and information publishing in the right way
Reporting System
- generates reports for system planning, resources allocation and business analysis.
- CMS shall be customized to suit your business needs and operations. TWO business areas shall be covered:
- web sites, which are corporate Internet and Intranet portals, and
- web contents, which can be multimedia, text and images.
- Web-based management software with secure authentication
- Increase the productivity with minimum operation, support and website maintenance costs
- Scalable to handle the increasing workloads by adding suitable functions
- Improve business responsiveness
- Capture business knowledge
- Improve knowledge sharing
- Improve staff efficiency
- Increase website audience
- Ease of use and efficiency
- Modular structures for ease of customization
- Compliant with Java EE (J2EE)
- Compatible with Oracle and MySQL databases
- Support Linux and Solaris operation systems
- Support English, Traditional Chinese and Simplified Chinese
- Available for future expansion and integration with other systems
- Provide an ease-of-use and user-friendly user interface for adding, editing, modifying, deleting and feeding of content
- Support two levels endorsement and approval authentication before publishing contents to the public
- Support content scheduling management
- Support the creation of different user groups with a list of available access rights, such as writer, reader, manager, operation, etc
- Support various reports and statistics
- Provide non-technical authoring
- Provide different privilege control
- Powerful linking between resources and workflow
- Allow multi-users access and provide security controls via Intranet or Internet
- Provide a seamless and powerful environment for content creators having easy access to the full range of CMS features
- Internet / Intranet Web Portal
- Multimedia Interactive Kiosk
Payment Applications >
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Security and Convenience are two critical factors of online transaction. They also are our objectives and strength to deliver such payment system to integrate with your online business. We have solid experience of providing different payment channels to online shops/services by offering one simple and standard integration interface. The payment channels can be Credit Card, Prepaid Card, PPS, Internet Service Providers Bill, Telephone Bill, Mobile Bill, Postpaid or even membership payment.

In addition, audit log is the key of this application, which helps you to meet the payment standards. This turns out to give confidence of online shoppers shopping at your shops.
Related Product:
Internet / Intranet Web Portal
ITSM Solution >
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Information Technology Services Management (ITSM) is developed based on our rich experience of running, managing and operating the IT Infrastructure to cope with the business perspective. This system is surely a collection of best practices and standards to leverage the best practices suggested in Service Support and Service Delivery by the Information Technology Infrastructure Library (ITIL), which is a framework of best practice model aiming at facilitating businesses to achieve high quality information technology services with value for money in IT operations.
Benefits
- A complete, modular and integrated solution
- Open architecture, highly customizable
- Web-based application package
- Heterogeneous system support (Linux, Windows, Solaris, etc)
- Ensure effective management of IT resources
- Comprise of eight system modules to manage various IT operations
- Compile with ITIL proposed best practices: service support and service delivery
- Increase productivity through automations of network monitoring, job dispatch, fault handling and process flow
- Reduce operation cost by simplifying and standardizing daily routines
- Improve decision making by utilizing collective knowledge
- Facilitate information sharing among different operational units
- Leverage on proven skills and experience from leading telecom operator
- Enhance network and service availability
- Build up customer satisfaction
Highlights
- Various administrator and user roles
- Two kinds of approval processes:
One-level Endorsement
Two-level Endorsement and Approval
- Automatic Email notification for monitored processes
- Automatic flow control to streamline your operations tasks
- Precise and well-defined logging for each access actions
- Consist of Service Support modules:
- Change and Configuration Management module.
To achieve configuration management and change management in service support of ITIL.
- Asset and Inventory Management module.
To work with change and configuration management module to
achieve release management in service support
- Service/Helpdesk Management module. To achieve service desk guidelines
in service support of ITIL.
- Incident Management module. To achieve incident management in service support of ITIL.
- Problem Management module. To achieve problem management in service support of ITIL.
- Consist of Service Delivery modules:
- User Reporting Service module.
Help HKSP?ensuring availability of services in availability management in service delivery of ITIL.
- Performance Monitoring and Measurement module. To perform analysis to achieve IT service continuity management and service level management as suggested in service delivery of ITIL.
- Service Impact Analysis module. To estimate the impact to services in end-user level when a network or system component is down.
This can be part of Performance Monitoring and Measurement module.
- Configuration Management Database (CMDB) module helps the above modules to be
correlated closely in order to do a better manage IT configuration information and relationships
across the ITSM system.

- ontent Management System (CMS)
Digital Signage Solution (DSS) >
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Digital Signage Solution (DSS) gives animated and eye-catching broadcasting of your intent contents and information, instead of traditional static signs. This is the latest method of creating and displaying your products and ideas to be delivered to your customers more dynamically and colorfully. We have concrete experience of designing, building and implementing DSS, which can be fully integrated into your existing network.
Technically, DSS consists of two parts, which are Content Management and Player.
Content Management provides a central portal, which allows users to uploading files, configuring templates, arranging the playlist and schedule, data synchronization and publishing, player monitoring and controlling, reports generation and user authentication. In addition, real time information, like News headlines, weather information and financial stocks, can also be managed and published on the Player at the real time.
- Player is the client end, which actually is a pc and a LCD display.
It plays the contents according to the received schedule.
Also, the system can have a capability of counting the number of viewers for your business planning.
<Copied from Internet>


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- Content Management System (CMS)
Multimedia Interactive Kiosk >
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Kiosk solution in a highly sophisticated interactive information delivery system, which offers professional and interactive interfaces to meet your particular business needs and requirements. At the same time, customers??response and requests shall be collected for your business planning and marketing. We have experience of producing enterprise grade kiosk solution, which can be integrated with your existing network and infrastructure.
Apart from the traditional function menus (text based information and promotion videos), real time information, like News headlines, weather information and financial stocks, can also be managed and published on the kiosk at the real time. We have capability of integration Bluetooth and Near Field Communication (NFC) into the kiosk in order to deliver the information, using plan text or Quick Response (QR) code, to customers??mobile or PDA. Such kind of interactive communication shall encourage the customers to use the kiosk, and your services, which is the most important.
The front end pages can be managed by using Content Management System (CMS), which can be customized to meet your business flow and requirements.
Related Product:
Content Management System (CMS)
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